1 hour ticket response
We are dedicated to providing a swift and proper solution to each support ticket posted by a client. Our capable client service staff representatives will review your problem and will offer you the most efficient option. We offer a 1–hour response time guarantee for all customer support tickets. In fact, the average ticket response time has proved to be twenty minutes.
A First–Class Client Care Service
Each member of our tech support staff has many years of experience in the cloud hosting service sphere and almost all of them have worked for us for at least 5 years. They all are eager to answer all your requests in the most efficient manner possible.
An Easy–to–Browse Help Section
To help you find a quick tip on how you can use a specific feature, we have integrated a truly intuitive Help Center section in the Web Control Panel. You can browse through a vast selection of web hosting account administration articles and website administration articles, take a peek at the F.A.Q. archive or check our educational video tutorials.