• 1 hour ticket response
  • 1 hour ticket response

  • We are dedicated to providing a swift and proper solution to each support ticket posted by a client. Our capable client service staff representatives will review your problem and will offer you the most efficient option. We offer a 1–hour response time guarantee for all customer support tickets. In fact, the average ticket response time has proved to be twenty minutes.

  • Top quality support service
  • A First–Class Client Care Service

  • Each member of our tech support staff has many years of experience in the cloud hosting service sphere and almost all of them have worked for us for at least 5 years. They all are eager to answer all your requests in the most efficient manner possible.

  • Intuitive help center
  • An Easy–to–Browse Help Section

  • To help you find a quick tip on how you can use a specific feature, we have integrated a truly intuitive Help Center section in the Web Control Panel. You can browse through a vast selection of web hosting account administration articles and website administration articles, take a peek at the F.A.Q. archive or check our educational video tutorials.