One of the common reasons to get a hosting server of your own is that you shall have full control over the software environment and you may install anything you wish. This will allow you to run applications which need specific software in order to be present on the server, which is not possible with a shared web hosting server where you are able to install software just within the account, but not on a root level. If you are not very familiar with this kind of matters, however, you may encounter complications because managing a hosting server of your own differs from managing a standard shared Internet hosting account. In this light, we offer an upgrade with our hosting server plans called Installation & Troubleshooting, so our administrators can easily handle different tasks which should be performed or can resolve various problems that you might come across.
Installation and Troubleshooting in VPS Servers
You can add the upgrade with a couple of mouse clicks whenever you need it and regardless of the VPS servers package deal which you have picked. This may be done either during the order process in case you think that you'll require assistance from the very beginning or later from the virtual private server billing CP if you have issues with any software on the web server. Our expert administrators can easily set up or troubleshoot any application for you in a very timely matter. The Installation & Troubleshooting upgrade includes sixty minutes of custom work and you could use it whenever you want. The vast majority of tasks take less than that, hence the remaining time will be available for the future and you will be able to see it in the billing CP constantly. You'll be able to use the upgrade as a standalone service or on top of the 30 minutes of custom work which are part of our Managed Services upgrade.
Installation and Troubleshooting in Dedicated Servers
You could add the upgrade to any one of the dedicated service that we offer at any time that you need it. In case you need any custom work from our administrators immediately after your hosting server is ready, you may get the upgrade during the hosting server signup procedure, or if you need something to be performed afterwards, you could add the upgrade from your billing CP. The Installation & Troubleshooting service comes with one hour of work from our admins on your hosting server, so if you face any issues to install a third-party software or some app gives errors and does not work the way it ought to, our specialists shall aid you in a very timely manner. If a task takes less than sixty minutes, the rest of the time will be available for future tasks and you will be able to see it in the billing area. This upgrade is perfect in case you do not have lots of experience with managing a server or if you use our Managed Services upgrade, but you exhaust the half an hour custom work it provides.